Local customers are welcome to pop into our shop in Tavistock to arrange repairs. For national customers, please send your jewellery along with your contact details, description of the issue, and any specific requirements. Kindly note that we currently have a waiting list of about a month for repairs. Once your jewellery is received, we’ll process it and keep you updated throughout the repair journey. For more information about jewellery repairs click here.
Yes, we can certainly alter jewellery to suit your needs or preferences. For local customers, feel free to visit our boutique in Tavistock to discuss your requirements. National customers can send in their jewellery along with detailed instructions, your contact details, and any specific preferences. Please note that this service can be more expensive, as it sometimes involves intricate processes such as 3D modelling or sourcing new materials. Once we review your piece, we’ll provide an estimate tailored to your specific alteration. For more alterations info click here.
Yes, we offer engraving services, which are outsourced to Neil Oliver, a world-renowned master engraver. His expertise is particularly suited for intricate designs, such as family coats of arms, ensuring precision and artistry. Please note that, due to the complexity and demand, wait times are typically one to two months. Share your requirements with us, and we’ll facilitate the process to create a truly personalized piece. For more information about Neil and our engraving service click here.
Yes, we do buy jewellery and gold. These pieces are either integrated into our jewellery design process, sold in our shop, or kept as reserves. If you’re looking to sell, bring your items to the shop, and we’ll evaluate them for you. For more information on our gold and jewellery buying services click here.
We offer professional insurance valuations conducted once a month by Michael Inkpen, one of the UK's leading jewellery valuers. For local customers, you can bring your jewellery directly to our shop in Tavistock before the scheduled valuation day. National customers can send their items to us along with your contact details and any specific instructions. Once the valuation is complete, we’ll provide a detailed report and return your jewellery safely. Learn more about Michael and this service here.