We love hearing from our customers, so if you have something to share, we’d be delighted to hear from you.

The service was faultless, Jamie took time to make sure the engagement ring was exactly how I wanted it. When the ring arrived it was more than I could have wished for. The craftsmanship which went into making the ring is outstanding and the diamond Jamie sourced is perfect. I have been recommending Baldwin’s to family and friends and I will not be going anywhere else for jewellery in the future.

Joseph Charles

James designed and created a bespoke engagement ring for me and I couldn’t be happier with the results. My now fiancé also absolutely loves it. Extremely well made jewellery, and James was a pleasure to deal with throughout the whole process. Will definitely return in the future. Thanks again.

S MacDonald

I recently had the pleasure of working with James at Baldwin Jewellers, to create most perfect bespoke engagement ring for my girlfriend/now fiancé! As I’m sure many others can relate, setting out to find engagement ring in the first instance can be a tricky task to navigate, whether it’s trying to get your head around the type of band that your loved one would suit, to weighing up the four c’s of diamonds, to whether you pick one off the shelf or add a little personal touch and design it yourself – all the while keeping your budget in mind… After some initial research and a narrowing down of options, I decided to approach James to lend his expertise. This was the best decision I could have made. From the outset he was incredibly warm, friendly and accommodating, guiding me through every step of the process from concept to design to production, and final delivery to London. We couldn’t be happier with the ring and once again want to offer James a huge thanks for all his advice and work to create a piece of art! It’s perfect – so much more than we ever even imagined! Looking forward to catching up again soon on the wedding bands! Huge thanks Sam and Hannah.

Sam N

Exquisite hand made jewellery from this highly skilled, local father-son team the likes of which you won’t find anywhere else. Jamie designed our stunning wedding rings from scratch and guided us through the whole process, shipping the rings to the USA promptly and safely. She said yes. 10 stars!

Max Butterworth

Baldwin & Son is an asset to Tavistock and a fine example of a time-honoured family business that values customer satisfaction, product knowledge, attention to detail and impeccable service above anything else. The Baldwins have made or altered jewellery for three generations of my family, including mine and my wife’s wedding rings in 22ct gold, melted from family jewellery and an ingot, hand-made with exquisite inside hand engraving. Highly recommended.

Jono Jackson

John and James are excellent jewellers – every time i visit the shop I receive a warm friendly welcome and top quality service. They are both very knowledgeable and very helpful. I have been lucky enough to work with James who designed and made both my engagement and wedding ring. I could not have asked for a better service. If you want top quality service and lifelong lasting jewellery, John Baldwin Goldsmiths is the only place to go.

Chloe Wood

An absolute diamond of a shop, a real gem to Tavistock! These guys know what they are doing, workmanship like no other and an absolute passion for great service. Made to feel welcome on every visit, nothing is too much to ask for! Without any hesitation I would recommend Baldwin Jewellery to anyone looking for something special.

Qasim Ulhaq

Fantastic service and highly skilled jewellers. Baldwin’s designed and made my wedding ring using some gold given to me by my parents. Could not be happier with the results. Great at the personal touch.

Chris Lambert

Had a ruby reset into a ring for my wife great service from them.

Paul Harrison

First class service and acceptable prices.

Len Gaynor

Beautiful jewellery and wonderful designs.

Christina Budge

They helped me get my mums engagement ring sorted and repaired after another jewellery shop had broke it. They went above and beyond to have my mums ring done in time for her funeral. I could never thank them enough. All the staff and manager were so kind and I would highly recommend them to anyone. Thank you again. Mrs Rowe.

Heidi Rowe

They did an incredible job resizing a very sentimentality precious ring, and was very knowledgeable with all of our (many!) queries. We travelled from Exeter to choose the right jewellers, and they really did not disappoint.

Phil Elson

Absolutely outstanding service and quality. Would not hesitate to recommend.

Jordan Earl

They are a very talented family business who really care about their customers .If you can’t find what you are looking for and want something individual,they will make it for you.

Ann Charles

The responsibility and stress of collecting donations and then buying a piece of jewellery as a keepsake for a special colleague’s retirement almost brought me to my knees, until I walked through the door at Baldwin’s! Got a hug from John and James and their undivided attention as to what was affordable and suitable. I was made to feel relaxed and special and the care and attention to packaging the stunning brooch in a beautiful box and gift bag was second to none. As far as myself and my family are concerned there’s no other jeweller like Baldwin’s!

Laura Dawson

I have known the ladies and gents at Baldwin Jewellery for a number of years, yet they still greet me as if I am a new customer. When I decided to propose to my now wife I spent alot of time talking to Jamie about engagement ring designs. I used the diamond from my Great Grandmothers ring and Jamie created the rest around it, taking a fair amount of time to make it just right. It was fantastic and I loved how it came out! We went back for our wedding rings and they did a great job of sorting out just what we needed. They are never pushy or sales orientated and will listen to your needs. The quality of products they produce and supply is always great and I know Ill be back for items in the future.

Dougman King

I received this gorgeous ring last night, designed by John and my fiancée. I absolutely love it, and knowing it’s one of a kind makes it even more special! Thank you so much to Baldwin Jewellery!

Pru Harvey

Jamie and the team put my nervous but excited partner at ease when he went to choose my engagement ring nearly 12 months ago. My partner had no idea what I’d like and Jamie helped him to choose a design, he gave him loads of advice and wasn’t pushy at all. My engagement ring was perfect.

Because of the fabulous service he received, we returned to choose our wedding bands Jamie was incredibly helpful, giving us different options helping us make our decision. Nothing was too much trouble. I cannot recommend Baldwin Jewellery enough. Thank you so much for helping us to choose our perfect wedding rings.

Sarah Chapman

I have just picked up a very special piece of jewellery that James designed and made for me. It was a little unusual and a challenge but the finished ring is absolutely beautiful and a work of art. From the first call to James I knew that I wanted him to make the ring and I was confident that I would get what I asked for. He listened to my brief, answered my questions and put his own ideas in to the mix. The end result is truly stunning and I’m going to enjoy every single minute of owing and wearing my custom made ring. Thank you to James,John and the team at Baldwins.

Mitch Rees

Wow!! Jamie! Thank you so so much for making my amazing ring!!!! Cannot thank you enough.. pure perfection.

Kayleigh Stewart

I cannot recommended Baldwin Jewellers highly enough, it doesn’t matter if you only have a few pounds to spend or hundreds you are always treated with friendliness and respect, nothing is too much trouble for them and the personal jewellery, is crafted with love, tenderness and care. Fantastic people.

Pauline Chapman

I am delighted with my solitaire diamond ring that was in need of care and attention Collected on Saturday a month earlier than expected I have had the stone for 20 years but you have made it stronger and stunning design

Well worth every penny

Thank you both dad and son for advice and craftsmanship

Pam Adams

Thank you to Jamie & John for creating the most exquisite engagement ring. It is beyond beautiful. The workmanship & quality of finish & stunning stones used are incredible & the time/trouble taken – well Jamie went over & above producing a piece of jewellery that is truly outstanding. Thank you both so so much for all the trouble you both went to. Hopefully Jamie will put a photo on FB soon – it’s the acquamarine & diamond one – honestly the kindest & nicest people you cd ever hope to meet. True gentlemen but oh my!! They are super talented & totally nailed it all – can’t recommend highly enough!!! Living jewellery legends :);) THANK YOU Pip & Mark

Pip Jason

John redesigned my late mothers engagement and wedding ring into a beautiful keepsake. Delightful family company – made me feel like one of the family.

Thanks to Jamie too for Charlotte and CJ’s engagement/wedding rings.

We are all delighted.

Judy Ann Roose

Thankyou for resizing my wedding rings, they look better than new and I can now happily wear them again. Great and friendly service at a fair price :)

Kayleigh Murphy

The very talented James Baldwin remodelled my diamond ring. A wonderful job. Thank you.

Claire Denise Purser

James made me a beautiful sparkly wedding ring to fit my unusual shape engagement ring. It’s truly beautiful with many diamonds to make it sparkle. The staff in John Baldwin are incredibly friendly and helpful. I cannot recommend them enough they are fantastic!

Rebecca Murdoch

Superb! Amazing,first class,outstanding service!! Cannot recommend highly enough! DO NOT go anywhere else for beautiful,unique jewellery and friendly family service from real craftsmen! Just incredible!

Ali Griffiths

I came to John with a very vague idea about a pendent for my Mums birthday. John was able to take the idea and design and create the most beautiful pendent that my Mum is going to adore and it will be a family keepsake for generations to come. The craftsmanship in the pendent is breathtaking. Only one problem is that the pendent is so beautiful I want to keep it!!!!!

Will be contacting John in the near future about a making a piece of jewellery for me.

I’m going to miss Johns friendly emails: during the process I really feel I made a friend.

Victoria Doughty

James helped me to design a wedding and engagement ring combination design for my wife which she is now wearing after our wedding on Wednesday. They look amazing together. He was very thorough and patient throughout the whole design process and really helped me to come up with the design as I knew what I wanted but didn’t know exactly how to convey it. I would highly recommend to anybody looking to have any bespoke jewellery made.

Rohan Thomas

Utmost attention in every way, As a first time customer I was made to feel welcome in both shops. The staff have enormous patience as I am a fickle person to please. I met the owner of whom is some midland character you cannot fail to be amused by but knows his trade. And as he says leave Europe to succeed. I think he will. Top marks to one and all!

Steve Harris

John created my wedding ring six years ago. Earlier this year I asked him to create a bespoke eternity ring to fit the shape of the wedding ring. I can honestly say I am overwhelmed and delighted with the result. John is a kind, caring businessman who took the time to ensure he was creating exactly what I was looking for. I now have to wait two weeks until my 30th birthday before I am allowed to wear my new ring and I cannot wait!!
I highly recommend John Baldwin and his team at John Baldwin Goldsmiths – their service is friendly and personal, no job is too big or small and they really take pride in their work.
Thank you John and team for making my eternity ring something that will provide me with an eternal smile.
Hannah Downing x

Hannah Downing

I have just collected a very special, bespoke eternity ring from John. The care, unique skills and indeed love that he put into the design and execution are way beyond everyday standards. I am absolutely delighted with the result and I will wear it every day. Wish I could post a picture for you all to see!

Helen Phipps